Privacy Policy
Last updated: June 2026
EcoDream Fashion operates the website ecodreamfashion.com, offering sustainable clothing and eco‑conscious apparel. We are committed to protecting your privacy and ensuring your personal information is handled responsibly and transparently.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or interact with our services. Our practices comply with Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
- Information We Collect
We collect personal information necessary to process orders, improve our services, and operate our business.
1.1 Personal Information
When you interact with our website, we may collect:
- Name
- Email address
- Shipping and billing address
- Payment information (processed securely by third‑party providers)
- Order history
- Account details (if you create an account)
1.2 Automatically Collected Data
We also collect technical and usage data, including:
- IP address
- Browser type and device information
- Cookies and tracking technologies
- Website usage analytics
- Referring URLs and session behaviour
This helps us improve website performance, security, and user experience.
- How We Use Your Information
We use your information to:
- Process and fulfil orders
- Provide customer support
- Send order confirmations and updates
- Improve website functionality and user experience
- Personalise content and marketing (if you opt in)
- Analyse website traffic and performance
- Prevent fraud and maintain security
- Comply with legal obligations
- Payment Processing
We use trusted third‑party payment processors:
- PayPal
- Stripe
- Shopify Payments
These providers handle your payment information securely. We do not store or have access to your full credit card details.
- Third‑Party Services
We may share necessary information with third‑party service providers who help us operate our business, including:
- Google Analytics (website analytics)
- Email marketing platforms (for newsletters and updates)
- Shipping and logistics providers (to deliver your orders)
- Payment processors (as listed above)
These providers only receive the information required to perform their services and must handle it in accordance with privacy laws.
- Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enable essential website functions
- Remember your preferences
- Analyse traffic and performance
- Improve marketing relevance
You can manage cookies through your browser settings, though disabling them may affect website functionality.
- International Data Transfers
While EcoDream Fashion is based in Australia, some third‑party providers may store or process data overseas. We ensure all partners meet appropriate data protection standards.
- Your Rights
Under Australian privacy law, you have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request deletion of your data (where legally permissible)
- Opt out of marketing communications
- Withdraw consent for optional data processing
To exercise these rights, contact us at:
📧 info@ecodreamclimber.com
We will respond within a reasonable timeframe, typically within 30 days.
- Data Security
We take reasonable steps to protect your information from:
- Unauthorised access
- Loss or misuse
- Alteration or disclosure
Security measures include encryption, secure servers, and restricted access.
- Retention of Information
We retain personal information only as long as necessary for:
- Fulfilling orders
- Legal and accounting obligations
- Resolving disputes
- Improving our services
When no longer required, data is securely deleted or anonymised.
- Children’s Privacy
Our website is not intended for individuals under 16. We do not knowingly collect information from children.
- Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date will reflect the most recent version.
- Contact Us
For privacy questions, data requests, or concerns, contact:
📧 info@ecodreamclimber.com
We’re committed to ensuring your information is handled with care and transparency.